Gotmerchant.com Review


Gotmerchant.com
3421 Highpoint Drive
Denton, TX 76210
Phone: 800-605-3972
www.gotmerchant.com

Updated: June 2012

Gotmerchant.com has been was established in 1998 and has been offering processing solutions on the web since 2003. Their mission is to help their customers grow and provide the best, personal service possible. They focus on customer satisfaction by providing your own personal account manager, 24/7 customer service and quick response times to customer inquiries. Gotmerchant.com offers credit card processing for all types of needs, including Internet, wireless, mobile, retail, mail, phone and more. Highlights include: competitive pricing, free set-up, no monthly maintenance fee, and free AMEX set-up. Gotmerchant.com is an experienced and trusted name within the industry that offers competitive rates & fees while providing excellent service.

Overall Cost – Rates & Fees
Gotmerchant.com starts swiped transactions rates at 1.69% and keyed-in transaction rates as low as 2.19%. Transaction fees range from $0.20 to $0.25 depending on transaction type. As is the case with any merchant account provider, rates and fees will vary based on several factors (type of transaction, types of cards you accept, type of account and more). Gotmerchant.com charges $10 per month for gateway fees.

Customer Service
Gotmerchant.com customer service is available to their merchants 24 hours a day, 7 days a week. The customer service department is staffed by US employees only. They are also known for their quick response time to customer inquiries.

Credit Card Processing Options
Gotmerchant.com has processing solutions for anything you need. Internet, wireless/mobile (iphone, ipad, Blackberry or Android), POS/retail, mail and phone as well as customized solutions for merchants with more complicated processing needs.

Internet
As is the case with all internet processing you must use a payment gateway. Gotmerchant.com utilizes the Authorize.net payment gateway. The supplied virtual terminal and payment gateway (Authorize.net) allows you to accept credit card payments 24 hours a day and 7 days a week. You can utilize a shopping cart or a “buy now” button to automate transactions securely .

Retail
When you need to sell face-to-face at a single location you would use a point of service credit card terminal. Gotmerchant.com offers a large selection of credit card machines as well as free credit card terminals and free POS systems (several POS stations at one location). In addition, they offer debit processing, check guarantee QuickBooks processing and even a casino electronic cash register.

Wireless & Mobile
Wireless/Mobile processing is an excellent solution for merchants who travel to many locations during the course of business. You can process payments wherever you can get an internet connection. Gotmerchant.com’s wireless solutions allow you to process credit cards with an iPhone, iPad, Blackberry or Android cell phone. You can also use wireless terminals such as Nurit, Verifone or Way Systems.

Mail & Telephone
Gotmerchant.com has options for MOTO (Mail Order Telephone Order). Most merchants will use a virtual terminal to key-in transactions, but other options are available (software and keypads).

Reliability/Credibility
Gotmerchant.com has a Better Business Bureau rating of A+. They have been in business for 15 years and have built a strong reputation for quality service.

Additional Features
•    Gross deposits and settlements
•    Interchange plus pricing for merchants with $25,000+ in monthly transactions
•    Business, Corporate & Government processing
•    Business cash advance
•    Yahoo store merchant account
•    PC Charge Pro Software
•    Gift Cards
•    24 hour approvalsAdditional Features